Question 1

Do you provide personal care?

Accepted Answer

No, companionship only

Question 2

Are you DBS-checked and insured?

Accepted Answer

Yes, all team members are.

Question 3

Can you accompany to appointments?

Accepted Answer

Yes.

Question 4

Do you do shopping trips?

Accepted Answer

Yes, local shops, cafes and errands.

Question 5

What areas do you cover?

Accepted Answer

Trafford and South Manchester.

Question 6

Are visits restricted to only 1 hour?

Accepted Answer

Absolutely not!  All our visits are a minimum of one hour, but we can extend them to two, three or more depending on your needs.  Just let us know what works best for you when making an enquiry.

Question 7

How do I refer someone?

Accepted Answer

Referrals can be made via:

• Our online referral form
 • Emailing a completed referral pack
 • Telephone discussion (followed by written confirmation)

Question 8

Do you provide feedback to referrers?

Accepted Answer

Yes — if requested, we can confirm once the referral has been actioned and when the client has been contacted.

Question 9

How do you work alongside statutory services?

Accepted Answer

We are a community-based, non-clinical support option. Our focus is reducing loneliness and providing social connection. We do not replace care agencies, nursing teams, or mental health services — we complement them by supporting older adults who simply need companionship.

Question 10

Are visits restricted to only 1 hour?

Accepted Answer

Absolutely not! All our visits are a minimum of one hour, but we can extend them to two, three, or more hours depending on your needs. Just let us know what works best for you when making your enquiry.

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