Tea & Company is a companionship service for older adults. We provide social visits, conversation, gentle activities, and outings. We do not provide personal care, medical support, or mental health services.

• Older adults living alone or at risk of social isolation

• Individuals discharged from hospital who are medically well enough to be at home

• People with limited mobility who would benefit from companionship

• Carers who would benefit from respite through companionship visits

We cannot accept referrals for individuals requiring:

• Mental health or crisis support

• Personal care (washing, dressing, toileting)

• Nursing or medical support (including medication)

• Specialist care needs or high-risk safeguarding concerns

All Tea & Company companions are DBS-checked, vetted, and insured. We follow clear safeguarding policies, and any concerns identified during visits will be reported in line with local safeguarding procedures.

We aim to acknowledge all referrals within 24–48 hours. Urgent referrals can be prioritised where possible — in these cases, we recommend following up by phone after submitting the form.